Return Policy

Last Updated: 10/04/2026

This Return, Refund and Exchange Policy (“Policy”) is framed in accordance with applicable

provisions of the Consumer Protection Act, 2019 and Consumer Protection (E-Commerce) Rules,

2020.

By placing an order with TRIVAR, you agree to the terms outlined below.

1. QUALITY ASSURANCE & PACKAGING

At TRIVAR, every product undergoes a strict double quality check (QC) before dispatch.

* Each item is carefully inspected and securely packed

* We ensure high standards so that products reach you in perfect condition

For a smooth experience, we humbly advise customers to:

Please record an unboxing video while opening your package

This helps us resolve any rare issues quickly and efficiently. In case of any concern, our team is

always here to support you.

2. ELIGIBILITY FOR RETURN

Returns are accepted under the following conditions:

* Product received is damaged, defective, or incorrect

* Request is raised within 5 days of delivery

* Product is unused, unwashed, and in original condition

* All tags, packaging, and invoice are intact---

3. IMPORTANT CONDITIONS

* Returns are not applicable for preference-based reasons

* All requests are subject to verification

* TRIVAR reserves the right to review and approve requests

4. EXCHANGE POLICY

We offer exchanges to ensure the best fit and experience:

* Exchanges are available for size issues or valid concerns

* Please share clear photos/videos of the issue

* Requests are reviewed within 24–48 hours

* Exchanges depend on product availability

If the requested size is unavailable, we may offer an alternate resolution.

5. RETURN / EXCHANGE PROCESS

To initiate a request:

* Email us at: Trivarinfo@gmail.com

* Share:

* Order ID

* Issue details

* Supporting images / video

3. Kindly also drop a DM on Instagram (@trivarofficial) for quicker coordination

Our team will review and provide confirmation with next steps.

6. REFUND POLICY

* Refunds are processed only for approved return cases

* Product must pass inspection after return

* Refund will be issued to original payment method

* Timeline: 5–7 business days- Shipping / COD charges are non-refundable

7. CANCELLATION POLICY

* Orders can be cancelled within 12 hours of placing the order

* Once shipped, orders cannot be cancelled

8. CUSTOMER SUPPORT

For any queries or concerns, feel free to reach out:

Email: Trivarinfo@gmail.com

Instagram: @trivarofficial

Our team is committed to assisting you promptly.

9. FINAL NOTE

At TRIVAR, we maintain strict quality standards and aim to provide a seamless experience.

Your trust matters to us, and we are always here to ensure your satisfaction.

By purchasing from TRIVAR, you acknowledge that you have read and agreed to this Policy.