Shipping policy

SHIPPING POLICY

LAST UPDATED: 20TH AUGUST 2026

THIS SHIPPING POLICY EXPLAINS THE PROCESSING, DISPATCH, DELIVERY, AND SHIPPING TERMS FOR ORDERS PLACED THROUGH THE TRIVAR WEBSITE.

BY PLACING AN ORDER WITH TRIVAR, YOU ACKNOWLEDGE THE SHIPPING TERMS SET OUT BELOW.

1. ORDER PROCESSING & DISPATCH

* ALL ORDERS ARE PROCESSED AND DISPATCHED WITHIN 24–48 HOURS OF ORDER CONFIRMATION.
* ORDERS PLACED ON WEEKENDS OR PUBLIC HOLIDAYS MAY BE PROCESSED ON THE NEXT WORKING DAY.
* ONCE YOUR ORDER HAS BEEN DISPATCHED, SHIPPING AND TRACKING DETAILS WILL BE SHARED THROUGH THE CONTACT INFORMATION PROVIDED AT THE TIME OF ORDER.

2. DELIVERY TIMELINE

DELIVERY TIME DEPENDS ON THE DELIVERY LOCATION AND COURIER SERVICE.

ESTIMATED DELIVERY TIME:

* METRO CITIES: 2–5 BUSINESS DAYS
* OTHER LOCATIONS: 3–7 BUSINESS DAYS

THE ABOVE DELIVERY TIMES ARE ESTIMATES AND MAY VARY DUE TO COURIER OPERATIONS, WEATHER CONDITIONS, PUBLIC HOLIDAYS, HIGH ORDER VOLUMES, OR OTHER UNFORESEEN CIRCUMSTANCES.

3. SHIPPING CHARGES

* SHIPPING CHARGES, IF APPLICABLE, WILL BE DISPLAYED AT CHECKOUT BEFORE THE ORDER IS PLACED.
* ANY APPLICABLE COD OR OTHER DELIVERY-RELATED CHARGES WILL ALSO BE DISPLAYED BEFORE ORDER CONFIRMATION.

4. ORDER TRACKING

* TRACKING DETAILS WILL BE PROVIDED ONCE THE ORDER HAS BEEN DISPATCHED.
* CUSTOMERS CAN TRACK THEIR SHIPMENT USING THE TRACKING LINK OR DETAILS PROVIDED BY TRIVAR OR THE COURIER PARTNER.

5. DELIVERY DELAYS

WE AIM TO DELIVER ORDERS WITHIN THE ESTIMATED DELIVERY TIMEFRAME.

HOWEVER, DELAYS MAY OCCUR DUE TO:

* COURIER OR LOGISTICS ISSUES
* WEATHER CONDITIONS
* PUBLIC HOLIDAYS
* HIGH ORDER VOLUMES OR PEAK SEASONS
* UNFORESEEN EVENTS OR CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL

WHERE A DELAY OCCURS, TRIVAR WILL PROVIDE REASONABLE ASSISTANCE IN COORDINATING WITH THE RELEVANT COURIER PARTNER.

6. ADDRESS & DELIVERY DETAILS

CUSTOMERS ARE RESPONSIBLE FOR PROVIDING ACCURATE AND COMPLETE SHIPPING INFORMATION, INCLUDING:

* FULL NAME
* COMPLETE SHIPPING ADDRESS
* PIN CODE
* ACTIVE PHONE NUMBER

TRIVAR MAY NOT BE ABLE TO ASSIST WITH DELIVERY ISSUES ARISING FROM INCORRECT OR INCOMPLETE INFORMATION PROVIDED BY THE CUSTOMER.

7. UNDELIVERED ORDERS / RTO

IF AN ORDER CANNOT BE DELIVERED DUE TO CUSTOMER UNAVAILABILITY, INCORRECT OR INCOMPLETE ADDRESS DETAILS, REFUSAL TO ACCEPT THE DELIVERY, OR OTHER CUSTOMER-RELATED REASONS, THE SHIPMENT MAY BE RETURNED TO TRIVAR AS RETURN TO ORIGIN (RTO).

IF AN RTO ORDER NEEDS TO BE RE-SHIPPED, ADDITIONAL SHIPPING CHARGES MAY APPLY.

8. LOST, DAMAGED, OR DELIVERY-RELATED ISSUES

IF YOU EXPERIENCE AN ISSUE WITH YOUR DELIVERY, PLEASE CONTACT TRIVAR CUSTOMER SUPPORT AS SOON AS POSSIBLE WITH YOUR ORDER DETAILS.

WE WILL REVIEW THE ISSUE AND, WHERE APPROPRIATE, ASSIST YOU IN COORDINATING WITH THE RELEVANT COURIER PARTNER.

9. CUSTOMER SUPPORT

FOR ANY SHIPPING-RELATED QUESTIONS OR ASSISTANCE, PLEASE CONTACT US:

EMAIL: TRIVARINFO@GMAIL.COM

CUSTOMER SUPPORT: +91 9873227363 (WHATSAPP AVAILABLE)

CUSTOMER SUPPORT HOURS: MONDAY TO SUNDAY | 10:00 AM – 8:00 PM

MESSAGES RECEIVED OUTSIDE SUPPORT HOURS WILL BE RESPONDED TO ON THE NEXT AVAILABLE BUSINESS DAY.

10. FINAL NOTE

TRIVAR IS COMMITTED TO PROCESSING AND DISPATCHING ORDERS PROMPTLY AND PROVIDING CUSTOMERS WITH CLEAR SHIPPING INFORMATION.

DELIVERY TIMES ARE ESTIMATES AND MAY VARY DEPENDING ON THE DELIVERY LOCATION, COURIER OPERATIONS, AND OTHER CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL.

THANK YOU FOR CHOOSING TRIVAR.