Terms of service

TERMS OF SERVICE

LAST UPDATED: 20TH AUGUST 2026

THESE TERMS OF SERVICE (“TERMS”) APPLY TO YOUR USE OF THE TRIVAR WEBSITE AND TO ORDERS PLACED THROUGH OUR WEBSITE.

BY ACCESSING, BROWSING, OR PLACING AN ORDER ON THE TRIVAR WEBSITE, YOU AGREE TO THESE TERMS, SUBJECT TO APPLICABLE LAWS AND REGULATIONS.

1. GENERAL

* TRIVAR OPERATES AS AN ONLINE FASHION AND APPAREL BRAND.
* BY USING OUR WEBSITE OR PLACING AN ORDER, YOU AGREE TO PROVIDE ACCURATE AND COMPLETE INFORMATION.
* YOU MUST HAVE THE LEGAL CAPACITY TO ENTER INTO A PURCHASE AGREEMENT UNDER APPLICABLE LAW.
* TRIVAR MAY UPDATE THESE TERMS FROM TIME TO TIME. ANY UPDATED VERSION WILL BE PUBLISHED ON THIS PAGE.

2. PRODUCTS & PRODUCT INFORMATION

* ALL PRODUCTS ARE SUBJECT TO AVAILABILITY.
* WE MAKE REASONABLE EFFORTS TO PROVIDE ACCURATE PRODUCT DESCRIPTIONS, IMAGES, SIZES, COLORS, AND OTHER PRODUCT INFORMATION.
* ACTUAL COLORS MAY VARY SLIGHTLY DUE TO SCREEN SETTINGS, LIGHTING, OR PHOTOGRAPHY.
* MINOR VARIATIONS IN PRINT, FINISH, OR APPEARANCE MAY OCCUR DUE TO MANUFACTURING PROCESSES.
* PRODUCT INFORMATION AND AVAILABILITY MAY CHANGE FROM TIME TO TIME.

3. PRICING

* ALL PRICES DISPLAYED ON THE WEBSITE ARE SUBJECT TO CHANGE.
* APPLICABLE TAXES, SHIPPING CHARGES, OR OTHER CHARGES, IF ANY, WILL BE DISPLAYED AS REQUIRED BEFORE ORDER CONFIRMATION.
* IF A GENUINE PRICING OR PRODUCT INFORMATION ERROR OCCURS, TRIVAR MAY CONTACT THE CUSTOMER TO CONFIRM THE ORDER OR CANCEL THE AFFECTED ORDER.
* IF PAYMENT HAS ALREADY BEEN RECEIVED FOR AN ORDER THAT IS CANCELLED DUE TO SUCH AN ERROR, THE APPLICABLE AMOUNT WILL BE PROCESSED ACCORDING TO THE RELEVANT PAYMENT PROCESS AND APPLICABLE LAW.

4. ORDERS & ORDER ACCEPTANCE

* PLACING AN ORDER IS A REQUEST TO PURCHASE THE SELECTED PRODUCT.
* AN ORDER MAY BE CANCELLED OR DECLINED IN REASONABLE CIRCUMSTANCES, INCLUDING:
    * PRODUCT UNAVAILABILITY
    * GENUINE PRICING OR PRODUCT INFORMATION ERRORS
    * SUSPECTED FRAUDULENT OR UNAUTHORIZED ACTIVITY
    * TECHNICAL OR SYSTEM ERRORS
* IF AN ORDER IS CANCELLED AFTER PAYMENT HAS BEEN RECEIVED, ANY APPLICABLE REFUND WILL BE PROCESSED THROUGH THE RELEVANT PAYMENT CHANNEL, SUBJECT TO APPLICABLE LAW.

5. PAYMENTS

* PAYMENTS ARE PROCESSED THROUGH THIRD-PARTY PAYMENT SERVICE PROVIDERS.
* TRIVAR DOES NOT INTENTIONALLY STORE YOUR COMPLETE CARD OR BANKING DETAILS.
* IF A PAYMENT IS DEBITED BUT THE ORDER IS NOT SUCCESSFULLY COMPLETED, THE TRANSACTION WILL BE HANDLED THROUGH THE RELEVANT PAYMENT PROVIDER AND BANKING CHANNELS ACCORDING TO THEIR APPLICABLE PROCESSING PROCEDURES.

6. CUSTOMER RESPONSIBILITIES

WHEN USING THE TRIVAR WEBSITE, YOU AGREE TO:

* PROVIDE ACCURATE SHIPPING, CONTACT, AND ORDER INFORMATION.
* USE THE WEBSITE ONLY FOR LAWFUL PURPOSES.
* NOT ATTEMPT TO GAIN UNAUTHORIZED ACCESS TO THE WEBSITE OR ITS SYSTEMS.
* NOT MISUSE, DISRUPT, OR INTERFERE WITH THE OPERATION OF THE WEBSITE.
* NOT USE THE WEBSITE FOR FRAUDULENT OR UNAUTHORIZED ACTIVITIES.
* NOT COPY OR USE TRIVAR’S CONTENT, DESIGNS, IMAGES, OR MATERIALS FOR COMMERCIAL PURPOSES WITHOUT PERMISSION.

7. INTELLECTUAL PROPERTY

ALL TRIVAR CONTENT, INCLUDING THE TRIVAR NAME, LOGO, PRODUCT DESIGNS, GRAPHICS, PHOTOGRAPHS, VIDEOS, TEXT, AND WEBSITE MATERIALS, IS OWNED BY OR USED BY TRIVAR WITH THE NECESSARY RIGHTS.

UNAUTHORIZED COPYING, REPRODUCTION, DISTRIBUTION, MODIFICATION, OR COMMERCIAL USE OF TRIVAR CONTENT IS NOT PERMITTED.

8. RETURNS & EXCHANGES

RETURNS AND EXCHANGES ARE GOVERNED BY OUR RETURN & EXCHANGE POLICY.

CUSTOMERS SHOULD REVIEW THE RETURN & EXCHANGE POLICY BEFORE PLACING AN ORDER.

NOTHING IN THESE TERMS IS INTENDED TO REMOVE OR RESTRICT ANY RIGHTS AVAILABLE TO A CUSTOMER UNDER APPLICABLE LAW.

9. SHIPPING & DELIVERY

SHIPPING, DISPATCH, DELIVERY ESTIMATES, AND RELATED CONDITIONS ARE GOVERNED BY OUR SHIPPING POLICY.

DELIVERY ESTIMATES MAY VARY DEPENDING ON LOCATION, COURIER OPERATIONS, WEATHER, PUBLIC HOLIDAYS, AND OTHER CIRCUMSTANCES.

10. THIRD-PARTY SERVICES

TRIVAR MAY USE THIRD-PARTY SERVICES INCLUDING PAYMENT GATEWAYS, SHIPPING AND LOGISTICS PARTNERS, WEBSITE SERVICES, ANALYTICS SERVICES, AND OTHER BUSINESS SERVICE PROVIDERS.

THEIR SERVICES MAY ALSO BE SUBJECT TO THEIR OWN TERMS AND POLICIES.

TRIVAR WILL MAKE REASONABLE EFFORTS TO ASSIST CUSTOMERS WITH ORDER-RELATED ISSUES INVOLVING SUCH SERVICE PROVIDERS.

11. WEBSITE AVAILABILITY

WE AIM TO KEEP THE WEBSITE AVAILABLE AND FUNCTIONING PROPERLY. HOWEVER, TEMPORARY INTERRUPTIONS MAY OCCUR DUE TO MAINTENANCE, TECHNICAL ISSUES, SECURITY ISSUES, OR OTHER OPERATIONAL REASONS.

12. LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY APPLICABLE LAW, TRIVAR WILL NOT BE RESPONSIBLE FOR INDIRECT OR CONSEQUENTIAL LOSSES ARISING FROM THE USE OF THE WEBSITE OR PRODUCTS.

NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE OR LIMIT ANY LIABILITY OR CUSTOMER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

13. PRIVACY

PERSONAL INFORMATION PROVIDED THROUGH THE WEBSITE IS HANDLED IN ACCORDANCE WITH OUR PRIVACY POLICY.

PLEASE REVIEW OUR PRIVACY POLICY FOR INFORMATION ABOUT HOW TRIVAR COLLECTS AND USES PERSONAL INFORMATION.

14. SUSPENSION OR RESTRICTION OF ACCESS

TRIVAR MAY RESTRICT OR SUSPEND ACCESS TO THE WEBSITE WHERE REASONABLY NECESSARY TO ADDRESS MISUSE, FRAUDULENT ACTIVITY, SECURITY CONCERNS, OR OTHER OPERATIONAL ISSUES.

15. CUSTOMER SUPPORT

FOR ANY QUESTIONS, CONCERNS, OR ASSISTANCE, PLEASE CONTACT US:

EMAIL: TRIVARINFO@GMAIL.COM

CUSTOMER SUPPORT: +91 9873227363 (WHATSAPP AVAILABLE)

CUSTOMER SUPPORT HOURS: MONDAY TO SUNDAY | 10:00 AM – 8:00 PM

MESSAGES RECEIVED OUTSIDE SUPPORT HOURS WILL BE RESPONDED TO ON THE NEXT AVAILABLE BUSINESS DAY.

16. GRIEVANCE REDRESSAL

FOR CONSUMER GRIEVANCES, TRIVAR PROVIDES A CUSTOMER SUPPORT AND GRIEVANCE REDRESSAL CHANNEL.

EMAIL: TRIVARINFO@GMAIL.COM

PHONE / WHATSAPP: +91 9873227363

SUPPORT HOURS: MONDAY TO SUNDAY | 10:00 AM – 8:00 PM

GRIEVANCE OFFICER: Taran Singh

THE NAME, DESIGNATION, AND CONTACT DETAILS OF THE DESIGNATED GRIEVANCE OFFICER SHOULD BE DISPLAYED ON THE WEBSITE AS REQUIRED BY APPLICABLE LAW. (Consumer Affairs)

17. APPLICABLE LAW

THESE TERMS ARE INTENDED TO OPERATE IN ACCORDANCE WITH THE APPLICABLE LAWS AND REGULATIONS OF INDIA.

NOTHING IN THESE TERMS IS INTENDED TO REMOVE, RESTRICT, OR OVERRIDE ANY MANDATORY RIGHTS OR PROTECTIONS AVAILABLE TO CONSUMERS UNDER APPLICABLE LAW.

18. FINAL AGREEMENT

BY USING THE TRIVAR WEBSITE OR PLACING AN ORDER, YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS.

IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE THE WEBSITE OR PLACE AN ORDER.